Pulvify
These terms explain the rules for using Pulvify, a platform for WhatsApp connections, an API, campaigns, and optional artificial intelligence features. By creating an account or using the service, you agree to these rules. Please also read the Privacy Policy.
1. Account and access
Provide accurate registration information and keep your credentials secure. You are responsible for activity on your account and for the people you give access to. Tell Pulvify if you notice unauthorized access. Access to paid features depends on the plan and add-ons you purchase.
2. Messages and contacts
You decide which contacts, groups, and content to use on the platform. You are responsible for having a legal basis to process that data, honoring requests not to receive messages, and following WhatsApp's rules and applicable law. Do not use Pulvify for spam, fraud, harassment, illegal content, or attempts to bypass blocks and limits imposed by connected services. Automation does not guarantee that messages will be delivered, read, or answered.
3. Integrations and AI features
The WhatsApp connection, external sign-in, payments, and AI also depend on third-party services. Changes, failures, or restrictions in those services may affect Pulvify features. Review AI-generated responses before using them, as they may contain errors. You remain responsible for the content you send and the actions you confirm in the dashboard.
4. Plans, payments, and cancellation
Each plan's prices, features, and limits appear in the offer shown before purchase. You can pay using the methods available at checkout. Subscriptions billed through Stripe may renew periodically according to the offer you accept; Pix payments create a one-time charge for each billing cycle, without automatic renewal. You can request cancellation through your account controls, subject to the conditions shown at purchase and your rights under law. Amounts already charged, refunds, and access periods are handled according to the offer and applicable law.
5. Availability and changes
We work to keep the service available and secure. There may be interruptions for maintenance, repairs, or problems with networks and external providers. We may adjust product features and limits and will notify you of significant changes through available channels. If a material change affects an active plan, we will respect the rights provided by law and the purchase terms.
6. Suspension and account closure
We may limit or suspend access in cases of misuse, security risk, breach of these terms, or nonpayment, with notice when possible. You can delete your account through your profile controls. Deletion may end access and affect instances, campaigns, and integrations; some records may be retained for the reasons explained in the Privacy Policy.
7. Contact and updates to these terms
If you have questions about the service or these terms, use our WhatsApp contact. We may revise these terms when the product or applicable rules change. The date at the top shows the published version; significant changes will be communicated through available channels.